Privacy Policy

Effective date: 07 October 2025. This Privacy Policy explains how Elevate Athletic (“we”, “our”, “us”) handles personal information across our website, booking communications, and in-gym interactions in Nagpur, India.

By visiting our website or using our services, you acknowledge that you have read and understood this Policy and agree to the practices described here, subject to your rights under applicable law.

Compliance and Data Protection

At Elevate Athletic, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Information we may process includes identifiers (name, email, phone), usage data (pages visited, device type), limited training preferences you choose to share, and basic transactional notes such as pass type or session attendance.

We use this data to deliver core services (program scheduling, updates), improve safety and coaching quality, communicate important changes, and maintain the reliability of our website and in-gym operations.

Transparency and Accountability

Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

Where our processing relies on consent (for example, optional newsletters), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

For essential messages about safety, booking, service changes, or policy updates, we may contact you as part of our legitimate interests in providing a predictable and responsible service.

User Rights and Choices

As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at elevateathletic@gmail.com.

You may also request a portable copy of your data, ask us to restrict processing in certain situations, or object to processing where permitted by law. We will respond within legally required timeframes.

Cookies and local storage are used sparingly to maintain session security and measure anonymous performance metrics. You can control non-essential cookies through your browser settings.

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Data that is no longer required is securely deleted or de-identified.

Where we rely on trusted third-party processors (for hosting, analytics, email delivery), they are bound by written contracts, process data only on our documented instructions, and implement appropriate technical and organizational measures.

We apply layered security controls such as access governance, encryption in transit, and least-privilege administration. While no system is perfectly secure, we monitor for suspicious activity and remediate issues promptly.

If we ever become aware of a data incident likely to affect your rights, we will investigate, take corrective actions, and notify you and regulators where required by law.

Our services are intended for adults. If we learn that we have unintentionally collected personal information from a minor without appropriate consent, we will delete it as soon as practicable.

We may update this Policy to reflect changes in law or our practices. Material updates will be highlighted on this page with a new effective date; continued use of our services indicates acceptance of the updated terms.